Testimonials

Buche & Associates Inc

Buche & Associates Inc

We are proud to announce that James Thompson is the recipient of the 2014 “Shining Star Award” by Buche & Assoc. This award recognized James as a Sales Manager that is “head and shoulders above the rest.” Peter Buche says in a letter to us “We came up with this award as a way to say thank you to someone the makes our job easier and understands what teamwork is all about. It is a small token of our gratitude but we feel it is important for you to know that his efforts make a difference. James is a great representative of Slant/Fin and is a big part of why Buche & Associates has been successful selling Slant/Fin”.

We are very proud of James and Buche & Assoc. for their accomplishments as the Regional Sales Manager & Rep for Slant/Fin Corp. covering Colorado, and the recent additions of New Mexico and Texas. James also has been the Regional Sales Mgr. for the Utah area and has done wonderful there as well. Congratulations to James for a job well done and thank you to Buche & Carmco Associates for recognizing his efforts.

Mrs. Emily Burton

Happy Homeowner | East Hills, NY

“Dear Mr. Dubin and Mr. Flanagan,
I wanted to write you a quick note to tell you about a great experience I had with one of your employees, Perry LaBarbera. When the heating element on my Bobcat stopped working at 3am the night of the last snow storm, I emailed Perry and he got back to me first thing in the morning (he had helped me with this same issue a while back when the boiler was only a year old, and I’m so glad I still had his contact information!). He then went out of his way to come by on his way home (before he even dug out his family from the snow!) to fix my problem (much appreciated since I have 2 young children and being without heat is hard during this horrible winter). He noticed that one of the gaskets was leaking and immediately said we’ll be replacing your boiler for a completely new one at no charge! Yesterday I got my new boiler, and again Perry stopped by on his way home at 8:30 to make sure everything was set up correctly.”

“I am extremely grateful for this level of customer service, and you can be assured that when we start building our new house in the next few years, that we will be choosing a slant/fin boiler (or 2! My husband is done fooling around with snow blowers and in the next house we plan to have a heated driveway). You’re lucky to have an employee who is so committed to his work and helping your customers! Thank you!!”

Mike Bickerstaff

Bickerstaff Sales Inc | MN

“I wanted to let you know Cliff really went out of his way to service our customer on a recent order.

A large distributor, we were working with had a big important customer in WI that does mainly apartments, currently he has over 10K feet in BL lined up for several buildings more coming up. There was one issue – he doesn’t like the 2″ end caps and wanted to change an order that was being loaded or was loaded (info Cliff got from shipping).

The Wholesaler was asking to delete 960 2″ end caps and replace them with 960 4″ hinged end caps. Cliff was trying to get an answer via phone, knew it was urgent, went down and made sure the change was made before it was too late. What a mess this would have been if Cliff wouldn’t have pushed to get his done. Big returns, new order placed, frustrated customer, who pays freight – yuck!”