I could not let the day go by without commenting on one of Slant/Fin’s employees. I am so very impressed and pleased with the service that John Schrank has always provided with the numerous issues I have had with my unit. His professionalism and knowledge outshines the product immensely. He goes above and beyond to provide stellar service to the consumer and represents the Slant/Fin company unlike what I have come to know about the service industry over these recent years. Please share my comments with the executive management to ensure they give the accolades that John is so deserving of.